Veelgestelde Vragen
Orders & Shipping
Fast, reliable delivery for every purchase.Orders are processed within 1–2 business days after payment. Delivery usually takes 5–10 business days, depending on your location. You’ll receive a tracking number by email once your order ships.
As soon as your order is dispatched, you’ll receive a tracking link via email. Didn’t receive it? Check your spam folder or contact our support team — we’ll be happy to assist.
Yes, we currently ship across most EU countries. We’re working on expanding our delivery zones to reach even more customers soon.
We offer free shipping on all orders over €50. For smaller orders, a small fee may apply depending on your country — the final cost will always be shown at checkout
Delays can occasionally occur due to customs or courier issues. If your tracking hasn’t updated for several days, please contact us at support@kaldorin.com and we’ll look into it immediately.
Returns & Refunds
Easy, hassle-free process for every order.Yes. You can return any product within 14 days of delivery, as long as it’s unused and in its original packaging. To start a return, send us an email with your order number and reason for return.
Once we’ve received and inspected your return, your refund will be issued within 5–7 business days using the same payment method.
We’re truly sorry if that happens. Please send clear photos of the product and your order number to support@kaldorin.com. We’ll send a replacement or refund immediately.
Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
Product Information
Detailed specs and features for every item.Absolutely. All Kaldorin products are sourced from trusted European suppliers who meet strict safety and quality standards. We only list products we trust and would use ourselves.
Yes. We prioritize organic and eco-friendly materials whenever possible, especially in our Health & Wellness range.
Each product is individually tested by our suppliers and verified by our team to ensure functionality, safety, and durability before it reaches our store.
If you’re not satisfied, simply contact us within 14 days of delivery. We’ll help you return or exchange it — your satisfaction matters most.
Discounts & Payments
Secure deals and flexible payment options.We offer automatic discounts during checkout — no code required:
• 10% off for signing up with your email
• 25% off when buying 2 products
• 40% off when buying 3 products
• 50% off when buying 4 or more products
We accept Visa, Mastercard, PayPal, Apple Pay, Google Pay, and Shopify Payments. All transactions are SSL-encrypted and fully secure.
Only one discount can be applied per order. Bundle discounts are automatically prioritized.
Yes — our checkout is powered by Shopify’s secure payment system, one of the most trusted platforms worldwide.
Account & Support
Personalized help and easy account management.No you can check out as a guest. However, creating an account lets you track orders, save shipping info, and access future discounts faster.
Our support team is available Monday–Friday (9:00–17:00 CET).
You can reach us at support@kaldorin.com — we typically respond within 24 hours.
Yes, as long as your order hasn’t shipped yet. Please email us as soon as possible with your order number.
Kaldorin is proudly based in the Netherlands, serving customers all across Europe with products that make daily living easier, healthier, and more enjoyable.
About Kaldorin
Innovation, quality, and trust in every product.We believe in smart, functional products that bring comfort and simplicity to everyday life. Whether it’s improving wellness, home convenience, or self-care — Kaldorin is here to make life easier.
Yes! We love working with eco-conscious brands, inventors, and creators who align with our values. Reach out to partners@kaldorin.com if you’d like to collaborate.
